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Perplexity’s free AI offer left it with millions more users in India

ID
15196
Status
summarized
Published
18 Aug 2026, 9:45 PM
Fetched
18 Aug 2026, 10:46 PM
Provider
TechCrunch
Category
technology
Original URL
https://techcrunch.com/2026/08/18/perplexitys-free-ai-offer-left-it-with-millions-more-users-in-india/
Source URL
https://techcrunch.com/feed/

Summary

Score
6.5
Created
18 Aug 2026, 10:48 PM
Tags
Audience
saas_foundersai_agent_usersdevelopers

What happened

Perplexity partnered with Indian telecom Airtel in July 2025 to give 360 million customers a free 12-month Perplexity Pro subscription (normally ~$200/year). The offer drove 5.9 million app downloads in its launch month (up 625% month-over-month) and 56 million downloads over seven months, with monthly active users peaking at 22 million in October. Now the earliest free subscriptions are expiring, testing whether bundled AI giveaways convert to paying users.

Why it matters

For Malaysian SaaS founders and AI product builders, this is a concrete data point on telecom-bundled distribution in emerging markets: free giveaways via telco partnerships can drive massive user acquisition (625% download spike), but the real test is conversion after the free period ends. If you're considering partnerships with Malaysian telcos (Maxis, CelcomDigi, Unifi) for AI product distribution, the Airtel-Perplexity model shows the top-of-funnel scale possible but flags the unresolved question of whether free-tier telecom users convert to paid SaaS subscribers.

Discussion angle

Would a telco-bundled free AI subscription model work in Malaysia, and what conversion rate would make it worthwhile given Malaysian telco customer ARPU vs. India's?

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