How law firm Gilbert + Tobin governs and scales AI with OpenAI
- ID
- 20509
- Status
- summarized
- Published
- 01 Sep 2026, 9:00 AM
- Fetched
- 02 Sep 2026, 9:32 AM
- Provider
- OpenAI News
- Category
- ai-labs
- Original URL
- https://openai.com/index/gilbert-tobin
- Source URL
- https://openai.com/news/rss.xml
Summary
- Score
- 3.5
- Created
- 02 Sep 2026, 9:33 AM
- Tags
- Audience
- saas_startup_foundersai_agent_users
What happened
OpenAI customer story for Australian law firm Gilbert + Tobin, reporting 87% active usage of ChatGPT among enabled users. The firm reduced recruitment research from 4 hours to 20 minutes and KYC/AML checks from 3-8 hours to 5 minutes using ChatGPT and Codex.
Why it matters
For SaaS founders selling AI tools to enterprises, these specific time-saving metrics and the emphasis on Australian data residency provide a concrete template for ROI pitches to regulated professional services firms.
Discussion angle
How to package specific workflow time-reduction metrics and data residency guarantees into enterprise sales pitches for regulated industries.