Passwords no longer supported: CIMB bank only accepts biometrics or passcode for SecureTAC approvals from 19 September
- ID
- 22063
- Status
- summarized
- Published
- 07 Sep 2026, 4:18 PM
- Fetched
- 07 Sep 2026, 4:25 PM
- Provider
- SoyaCincau
- Category
- malaysia-tech
- Original URL
- https://soyacincau.com/2026/09/07/passwords-no-longer-supported-cimb-bank-only-accepts-biometrics-or-passcode-for-securetac-approvals-from-19-september/
- Source URL
- https://soyacincau.com/feed/
Summary
- Score
- 6.5
- Created
- 07 Sep 2026, 4:27 PM
- Tags
- Audience
- developerssaas_founders
What happened
CIMB Bank will stop accepting passwords for SecureTAC approvals on CIMB Clicks Web and online merchant transactions from 19 September 2026. All web transfers and card payments must be authenticated via the CIMB OCTO mobile app using Face ID, fingerprint, or a custom 6-digit in-app passcode; transactions will fail if neither is set up.
Why it matters
If you bank with CIMB or build e-commerce/checkout flows serving Malaysian customers, expect a wave of failed web payments from users who haven't enabled biometrics or the OCTO passcode—plan support communications and test your payment confirmation UX around the 19 September cutover.
Discussion angle
How Malaysian banks' shift to app-based biometric TAC affects conversion rates for online merchants and what checkout flows should do to reduce failed transactions.