New MyKad hits another snag: MyDigital ID online registration not ready yet
- ID
- 26480
- Status
- summarized
- Published
- 20 Sep 2026, 12:30 PM
- Fetched
- 20 Sep 2026, 12:47 PM
- Provider
- SoyaCincau
- Category
- malaysia-tech
- Original URL
- https://soyacincau.com/2026/09/20/new-mykad-do-not-support-mydigital-id-online-ekyc-registration/
- Source URL
- https://soyacincau.com/feed/
Summary
- Score
- 7.5
- Created
- 20 Sep 2026, 12:48 PM
- Tags
- Audience
- developerssaas_startup_founders
What happened
Malaysia's redesigned MyKad, rolled out nationwide days ago, is breaking eKYC systems across multiple platforms including MyDigital ID, Touch 'n Go eWallet, Ryt Bank, AEON Bank, and GXBank. MyDigital ID's app still shows the old card template (photo right, chip left) and returns 'Wrong ID detected' errors; online registration support for the new MyKad won't be ready until 1 October 2026, forcing first-time users to use ~700 physical kiosks or pre-register at JPN counters.
Why it matters
If you build or maintain any app in Malaysia that does MyKad scanning for eKYC, your OCR or card-template matching likely needs updating for the new layout (photo repositioned, chip now on the back). Test against the new MyKad immediately and expect a spike in support tickets from users who can't complete onboarding until your system is patched.
Discussion angle
How many Malaysian fintech and digital-banking apps are silently broken right now because their eKYC vendors haven't updated card templates—and whether teams should have been given pre-launch specs by JPN before the nationwide rollout.