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Govt wants Malaysians to ditch Waze for Tuju but the app is barely usable

ID
37984
Status
summarized
Published
22 Oct 2026, 12:53 AM
Fetched
22 Oct 2026, 1:56 AM
Provider
SoyaCincau
Category
malaysia-tech
Original URL
https://soyacincau.com/2026/10/22/malaysia-urge-malaysians-ditch-waze-for-tuju-map-navigation-review/
Source URL
https://soyacincau.com/feed/

Summary

Score
7.0
Created
22 Oct 2026, 1:56 AM
Tags
Audience
developerssaas_founders

What happened

Malaysia's government is encouraging a switch from Waze to locally developed navigation apps such as Tuju, and civil servants are banned from using Waze during official duties following a National Cyber Security Committee (JKSN) decision; PM Anwar Ibrahim recommended Tuju, developed by Prosignal Consortium Sdn Bhd for the Malaysian Highway Authority (LLM). A SoyaCincau review found Tuju's turn-by-turn guidance repeatedly said generic things like "keep straight" and "merge", lacked lane guidance and live traffic data, sometimes displayed raw HTML instead of instructions, and lacked Android Auto and CarPlay support.

Why it matters

For Malaysian builders and founders, this is a concrete case of a government-endorsed local app failing basic product QA while being positioned as a Waze replacement. If you build or pitch govt-facing software, treat lane guidance, live traffic, clean instruction rendering, and car-platform support as release blockers rather than nice-to-haves, because official endorsement will not protect you from usability failure.

Discussion angle

Should government recommendations of local software require public field-testing or minimum UX criteria before civil servants are told to switch, and what would that checklist include based on Tuju's failures?

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